While digital life in Istanbul has moved almost entirely to mobile phones, the use of artificial intelligence has also reached a remarkable level. According to the research of Istanbul Planning Agency, 98.8 percent of those who access the internet use their mobile phones. The rate of those who said they used artificial intelligence tools in the last three months increased to 47.7 percent. The “Digital Citizenship Profile of Istanbul” research, prepared by the Istanbul Planning Agency affiliated with Istanbul Metropolitan Municipality within the scope of the Istanbul Barometer, revealed striking results from internet use in the city to artificial intelligence, from online shopping to digital platform subscriptions. The research conducted with 751 people showed that the mobile phone is by far the center of digital life in Istanbul.
HALF USES ARTIFICIAL INTELLIGENCE
While 98.8 percent of the participants stated that they access the internet via mobile phones, the rate of those using laptops remained at 31.5 percent. The tablet was well behind the mobile phone with 27.9 percent and the desktop computer with 24.5 percent. Figures revealed that internet access has become largely mobile in Istanbul. One of the most striking topics of the research was artificial intelligence. 47.7 percent of internet users said they benefited from artificial intelligence tools in the last three months. Y52.3 percent stated that they never used it. Thus, the rate of people using artificial intelligence in Istanbul has reached almost one in every two people.
55 PERCENT LIMIT
The impact of digitalization is also evident in the consumption habits of Istanbulites. 55.6 percent of participants said they purchased goods or services online in the last three months. 9.3 percent stated that they made their last purchase between three months and a year ago, and 5.6 percent stated that they made their last purchase more than a year ago. On the other hand, 29.5 percent of the participants reported that they had never shopped online until today. In other words, although online shopping has become widespread in Istanbul, approximately one in every three people is still outside of digital shopping. The research also revealed a striking picture in digital subscriptions. 47.5 percent of the participants said that they did not have any digital platform subscription. The most common choice among those with subscriptions was movie, TV series and sports broadcasting platforms with 41.3 percent. While music services ranked second with 35.3 percent, the rate of gaming services was recorded as 10.6 percent. Subscriptions to weather, language learning and similar applications remained at 9.1 percent, subscriptions to online news sites remained at 6.2 percent, and subscriptions to health applications remained at 4.9 percent.
