Balanced Scorecard Performance Management
About Balanced Scorecard Performance Management
Improving performance is a high priority for every senior executive. Many now realize that it is not enough just to identify and measure Key Performance Indicators (KPIs) – measuring KPIs helps in identifying under-performing business areas, but will not provide the means required to fix them.
To address this, it is essential that both sides of the cause and effect equation are managed. It is necessary to understand and manage the processes that drive a business forward (cause), the performance that they achieve (effect), and the relationship between the two.
By seamlessly integrating performance metrics and scorecards into the processes they are measuring, control-ES provides that understanding and the tools to manage performance of the business.
Performance management is a strategic tool used to promote an effective organization. It ensures that individual employees’ efforts are focused on the priorities and strategies set out in the corporate and departmental business plans. It directs efforts towards effectiveness and away from merely being busy.
The success of employees depends on a clear performance management process, which recognizes the accomplishments and supports the professional development of all private/public service employees.
The Balanced Scorecard method is a strategic approach, and performance management system, that enables organizations to operationalise their vision and strategy, working from four perspectives:
Financial perspective.Customer perspective. Business process perspective. Learning and growth perspective.
This allows the monitoring of present performance, but the method also tries to capture information about how well the organization is positioned to perform in the future.
The goal of measuring is to permit managers to see their company more clearly - from many perspectives - and hence to make wiser long-term decisions.
- Evaluations of Balanced Scorecard Performance Management:
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Balanced Scorecard and Performance Management Tools: the Balanced Scorecard is a framework that is used as a performance management tool. It is …